In the long term, a company can only be successful if it acts with integrity, complies with statutory provisions worldwide and stands by its voluntary undertakings and ethical principles, even when this is the harder choice. We are committed to this principle. Compliance must be second nature to all Group employees. This standard is also expected to be followed by our business partners. They are expected to act responsibly and to agree to comply with the requirements defined in the Code of Conduct for Business Partners.
The Volkswagen Group takes a preventive approach to compliance which heightens employee awareness and knowledge in order to prevent potential rule breaches before they happen. Compliance at Volkswagen Group China is practiced through activities whose overall aim is to ensure that all employees – including members of the Board of Management, Management and Tariff Personnel act in accordance with internal regulations and all legal requirements and prohibitions. Internal Audit and Security complete systematic compliance checks, conduct necessary investigations on a regular basis, perform spot checks in the absence of suspicion, and examine the circumstances in cases of alleged misconduct. Human Resources and Legal respond by applying the relevant measures. These processes are closely integrated to form a holistic compliance management system. However, we are aware that even the best compliance management system can never fully exclude the possibility of criminal action by individual employees.
The Code of Conduct is a common set of binding guidelines for all employees in the Volkswagen Group China. It helps in complying with existing rules and regulations and offers guidance, advice and support in everyday work situations and decision-making. The focus is on the responsibility of each individual employee to comply with the rules of ethical conduct.
The information contained in the Code of Conduct is divided into three main sections:
Our responsibility as a member of society
Our responsibility as a business partner
Our responsibility in the workplace
The Code of Conduct for Business Partners makes clear which standards apply for business partners of the Volkswagen Group.
Code of Conduct for Business Partners
Welcome to the homepage of the Volkswagen China Whistleblower System.
Complying with statutory regulations and internal rules has top priority at Volkswagen Group. We can only avoid damage to our company, our employees and business partners if rules and standards are respected. Consequently, misconduct must be recognized swiftly, processed and immediately remedied.
That calls for vigilance on the part of everyone along with a willingness to draw attention to possible serious regulatory violations on the basis of concrete evidence. We also value information of this nature from business partners, customers and other third parties.
The whistleblower system guarantees the greatest possible protection for whistleblowers and persons implicated. An investigation is only initiated after very careful examination of the facts and concrete evidence of a regulatory violation. There will be strict confidentiality and secrecy throughout the investigative process. Information will be reviewed fairly, promptly and in a sensitive manner.
Hint Intake Channel
Making a report to the Central Investigation Office
The Central Investigation Office, which is your internal contact partner in Volkswagen AG, can be accessed as follows:
• E-mail: firstname.lastname@example.org
• 24/7 Hotline: +49 5361 946300
• Online channel:http://www.bkms-system.com/vw
• Postal address: Central Investigation Office，Box 1717, 38436 Wolfsburg (downtown), Germany
• In person: Central Investigation Office，Porschestraße 1, 38440 Wolfsburg (downtown), Germany
Making a report to the Regional Investigation Office
The Regional Investigation Office, which is your internal contact partner in Region China, can be accessed as follows:
• E-mail: email@example.com
• Hotline (office hour): +86 10 6531 4794 (Chinese and English)
• Postal address and in person: Regional Investigation Office,7F, Building 1, 12 Qisheng Mid Street, Chaoyang District, Beijing 100027, P.R. China
Making a report to the ombudspersons
Two external lawyers act as neutral mediators (ombudspersons) for the Volkswagen Group: they are Dr. Rainer Buchert and Thomas Rohrbach. You can contact the ombudspersons via the following channels:
Dr. Rainer Buchert:
• Phone: +49-69-71033330 or +49-6105-921355
• Fax: +49-69-71034444
• E-mail: firstname.lastname@example.org
• Postal address: Dr. Rainer BuchertBleidenstraße 160311 Frankfurt am MainGermany
• Phone: +49-69-65300356
• Fax: +49-69-65009523
• E-mail: email@example.com
• Postal address: Thomas Rohrbach Wildgäßchen 460599 Frankfurt am Main Germany
How to report violations through the Whistleblower System?
Keep the following advice in mind for your report to be properly handled and investigated - It is important to be as specific as possible.
Make sure your descriptions can be understood by non-specialists as well.Include these elements:
It is helpful if you are available for further questions.
It is NOT to resolve workplace conflicts, personnel matters, or work mistakes, etc.It is NOT an advice centre for general questions about rule-compliant behaviour or compliance.
To read on more about Whistleblower System, please refer to the following link: